The 1600 Series IP Telephones - Avaya one-X Deskphone Value Edition are cost-effective IP Telephones designed to support four user profiles: Walkup, Everyday, Navigator, and Call Center.

• Walkup users use phones in locations such as common areas in offices, stockrooms, lobbies, or drop-in desks. Users are building visitors, employees, or even customers who need a phone with a simple, familiar interface.
• Everyday users typically rely on several forms of communication, including voice and email. While Everyday users require a quality telephone, they rarely receive more than five or six calls per day. Cubicle workers, and sales staff within a retail store, are examples of Everyday users.
• Navigator Users (Branch receptionists and admins) are people who answer incoming calls, transfer customers to different departments or extensions, and monitor several line appearances throughout a typical day.
• Call Center Agents are interfacing with customers throughout each work shift - and spend the majority of their time in conversation on the deskphone.  Call Center Agents require specific ACD features to be available from their deskphone.

Common Value Edition Telephone Features:

• Each line button includes dual LEDs (red, green) providing explicit status for the user. For a familiar look and feel, these telephones include several fixed feature keys for common telephone tasks including conference, transfer, drop, hold and mute.
• The display on all phone models is backlit for easier viewing in all lighting conditions.
• A high quality full duplex speaker phone.

The Avaya 1603 IP Telephone:

• Designed for Walkup and Everyday user profiles (this telephone is especially practical when used in conjunction with the Avaya IP Softphone).
• Supports 3 line appearances/feature keys.
• The display on the 1603 measures two lines by 16 characters.

The Avaya 1608 IP Telephone:

• Designed for the Everyday user profile.
• Supports eight line appearances/feature keys.
• Support for a broad portfolio of Avaya wired and wireless headsets through its integrated headset jack.
• A context-sensitive user interface and three softkeys and a four-way navigation cluster for scrolling through local contacts list or call logs.
• The display on the 1608 measures three lines by 24 characters.

The Avaya 1616 IP Telephone:

• Designed for the Navigator user profile and managers needing one-touch access and a large display.
• Supports 16 line appearances/feature keys on the phone itself and includes a 32-button expansion model, which provides access to a total of 48 feature keys or speed dial buttons.
• Support for a broad portfolio of Avaya wired and wireless headsets through its integrated headset jack.
• A context-sensitive user interface and three softkeys and a four-way navigation cluster for scrolling through local contacts list or call logs.
• The display on the 1616 has an adjustable viewing angle and measures four lines by 24 characters.
• Additional caller related information is displayed with active appearances for easier call handling.

The Avaya 16CC Agent Deskphone (SIP)

• Purpose-Built for the call center, the 16CC features two headset jacks (for agent and supervisor) and no handset.

The Avaya 2400 Series adds several enhancements over previous generations of digital telephones. These include paperless button labeling, local call log and speed dial directories, and streamlined styling consistent with Avaya 4600 Series IP telephones. There are currently three models in the 2400 series: the entry-level 2402 Digital Telephone, the mid-level 2410 Digital Telephone, and the high-performance 2420 Digital Telephone.

The 302D comes in three colors: gray, black and Avaya white. The display is a 1-line x 40-character universal display that will support Katakana, Roman and Euro font character sets. Label languages are Japanese, English, French, Dutch, Spanish Latin America, Italian, German, Canadian French, Brazilian Portuguese and two of each label are included with each console.

The Avaya 4600 Series IP Telephones deliver an extensive set of software features, high audio quality, and attractive streamlined design.Avaya 4600 Series IP Telephones are simple to use with both fixed and flexible feature buttons, easy-to-read graphics including back lighting and color displays on some models, and several wall mount and desk mount options. They have been optimized for reliable use in IP networks, with sophisticated security capabilities such as media encryption and protection from denial of service attacks. Built-in Ethernet switch ports enable streamlined desktop implementations, while voice packets are tagged with the appropriate quality of service (QoS) parameters such as 802.1q and DiffServ for priority treatment by QoS-enabled IP networks. For those environments requiring Gigabit Ethernet, a GigE adapter for 4600 series is now available.  The 4600 Series IP Telephones also support the 802.3af power over Ethernet standard.Avaya 4600 Series phones support an integrated VPN client ? installed within the telephones themselves.  Making it easy to deploy high quality telephony to teleworkers, home agents and to workers in disaster recovery scenarios.For customer environments requiring Gigabit Ethernet support, a Gigabit Ethernet adapter is available - providing 10/100/1000 Mbps support for both the 4600 series phone and co-located laptop or PC.Advanced web-enabled graphical displays on the 4610SW, 4620SW, 4621SW, 4622SW, 4625SW and 4630SW versions support browser-based desktop applications such as online order entry and inventory lookup in addition to more traditional voice applications such as directory-based dialing and call logging. The 4610SW, 4620SW 4621SW, 4622SW, 4625SW IP Telephones have additional application functionality. Push of audio and textual alerts to the phones is now supported through the application programming interfaces (APIs) on these phones.   The Avaya Phone Application Suite includes a set of pre-packaged phone applications for use on the 4610, 4620, 4621, 4622, and 4625.  Please refer to the Phone Application Suite section on avaya.com for more details.As a key component of the Avaya SIP Enablement Services (SES) Solution, the 4600 Series Telephones provide best in class SIP Telephony capabilities.Product Line SummaryVPNremote for 4600 Seriesis a software VPN (virtual private network) client ? built directly into the Avaya IP telephone itself.  This enhancement allows the Avaya IP phone to be plugged in and used seamlessly with any broadband internet connection.  The end user experiences the same IP telephone features ? as if they were using the phone in the office.  VPNremote is available for the 4610SW, 4620SW, 4621SW, 4622SW IP Callmaster, 4625SW.The 4601 IP Telephoneis an entry-level telephone with two call appearances, eight fixed feature buttons, and a message waiting indicator. The 4601 does not support a display, speaker or additional port for connection of an external PC. It does not support static addressing.The 4602 IP Telephoneis an entry-level telephone with two programmable call appearance/feature keys, ten fixed feature buttons, and 2x24 character display. The 4602SW offers the same functionality plus an integrated two-port Ethernet switch. Both the 4602 and 4602SW can run either the H.323 protocol, for integration with traditional Avaya IP Telephony Servers and Gateways, or the SIP protocol, for support of SIP Communications Servers such as the Avaya SIP Enablement Services (SES) Rel 3.0 Solution.The 4610SW IP Telephoneprovides a medium screen graphic display, paperless button labels, call log, speed dial, 12 programmable feature keys, Web browser, and full duplex speakerphone. It also includes a two-port Ethernet switch. The 4610SW supports Unicode with R2.1 firmware and can run either the H.323 protocol, for integration with traditional Avaya IP Telephony Servers and Gateways, or the SIP protocol, for support of SIP Communications Servers such as the Avaya SIP Enablement Services (SES) Rel 3.0 Solution.The 4620 IP Telephoneis cost effective and provides a large screen graphic display, paperless button labels, call log, speed dial, 24 programmable feature keys, web browser, and full duplex speakerphone.  The 4620SW supports the same features as the 4620, but is the required version for Unicode support.  The 4620SW also includes a 2 port Ethernet switch.  The 4620SW will ultimately be replaced by the recently introduced 4621SW.The 4621SW IP Telephoneis based on the 4620SW with the same housing, feature buttons and software along with an enhanced backlit display.  The 4621SW also supports the new EU24BL (backlit expansion module) and also includes a 2 port Ethernet switch.  A new phone, the 4621SW will replace the 4620SW.  The 4621SW can run either the H.323 protocol, for integration with traditional Avaya IP Telephony Servers and Gateways, or the SIP protocol, for support of SIP Communications Servers such as the Avaya SIP Enablement Services (SES) Rel 3.0 Solution. The 4622SW IP Telephoneis built specifically for the contact center environment.  Based on the 4621SW, the 4622SW offers the same backlit display and array of feature buttons.  The 4622SW provides two headset jacks and eliminates components not required within the call center including a handset and speaker.  Note: a handset is supported - connected to one of the available headset jacks.The 4625 IP Telephoneprovides a brilliant color display.  Also based on the 4621 in terms of line appearances and feature buttons, the 4625 is an ideal device to support applications within the Avaya Phone Application Suite. The 4630SW IP Screenphoneis a full color, touch screen Web access IP telephone with six telephony applications including phone features, call log, speed dial, Lightweight Directory Access Protocol (LDAP) directory, voicemail, and web access. It also includes a two-port Ethernet switch. The Avaya 4690 IP Speakerphoneprovides the convenience and productivity benefits inherent in a purpose-built hands-free conference phone. It also delivers the extensive set of Avaya Communication Manager features directly to the conference room. It offers many of the same features as other Avaya speakerphones (360 degree coverage, two optional extended microphones for expanded coverage, full-duplex operation) and adds to them some additional capabilities. These include downloadable software upgrades and simplified wiring to IP network via Ethernet LAN connectivity.The  Gigabit Ethernet adapter for 4600 Series enables IP Phones to operate in a Gigabit Ethernet environment. With the adapter installed up-line of a 46xx IP Telephone, a single Gigabit Ethernet desktop drop can provide a 10/100Mbps connection to the IP Telephone and a Gigabit connection to a personal computer. It is an un-managed device and is physically stand-alone from the phone. The adapter will operate off local power or PoE (subject to the phone's power requirements).

The Avaya 5400 series adds several enhancements over previous generations of digital telephones and works exclusively with Avaya IP Office for the benefit of small and medium sized businesses. These include paperless button labels, local call log and speed dial directories, and streamlined styling consistent with Avaya IP telephones.

The Avaya 5402 is a cost effective two-wire digital telephone, for many office applications. It is designed to complement the 5410 mid-level and 5420 executive telephones. The 5402 has a 2-line x 24-character display with two label-less call appearances, a Listen-Only Speaker, 10 Fixed Feature Keys: Conference, Transfer, Drop, Redial, Speaker, Message, Hold, Mute, Volume Up & Down, and Feature (to access 12 additional dial pad features). The 5402 is Hearing Aid Compatible, has a Message Waiting Indicator that flashes when ringing, eight Personalized Ring Patterns and is either desk or wall mountable.

The Avaya 5410 is a flexible display telephone with several capabilities such as local call log and speed dial not available on previous generations of digital telephones. It has a 5 x 29 display with 12 label-less call appearances (in two screens); two-way speakerphone, 14 fixed feature keys, four softkeys, 12 shifted feature buttons, large message waiting indicator, headset jack, local language customization, eight Personalized Ring Patterns and is either desk or wall mountable.

The Avaya 5420 Digital Telephone sports an array of convenient features, while supporting expansion capabilities and effective integration with current infrastructure investments. This telephone provides a large-scale display for easy viewing and call control with 24 call appearance/feature buttons. Administration and ongoing maintenance is simplified as the switch automatically performs key/button labeling. This eliminates the time-consuming and laborious task of using paper labels to denote phone features, and reduces costs when moving phones among users or offices. Online access to electronic downloads gives near-instant access for key product upgrades and feature enhancements as they occur. Additional features such as call logging and a speed-dial directory help enhance overall productivity by providing users with the tools needed for more effective call tracking and faster outbound calling capabilities.

The EU24 is an add-on unit that works in association with the 5420 telephones. It provides an additional 24 programmable buttons with associated display label and status icons.

The Avaya 5600 Series IP Telephones deliver an extensive set of software features, high audio quality, and attractive streamlined design to small and medium business customers using Avaya IP Office. Advanced web-enabled graphical displays on the 5610S and 5620 versions support browser-based desktop applications such as online order entry and inventory lookup in addition to more traditional voice applications such as directory-based dialing and call loggingThe 5610 and 5620 IP Telephones have additional application functionality. Push of audio and textual alerts to the phones is now supported through the application programming interfaces (APIs) on these phones.   The Avaya Phone Application Suite includes a set of pre-packaged phone applications for use on the 5610 and 5620.  Please refer to the Phone Application Suite section on avaya.com for more details.Avaya 5600 Series IP Telephones are simple to use with both fixed and flexible feature buttons, easy-to-read graphics, and several wall mount and desk mount options. They have been optimized for reliable use in IP networks, with sophisticated security capabilities such as media encryption and protection from denial of service attacks. Built-in Ethernet switch ports enable streamlined desktop implementations, while voice packets are tagged with the appropriate quality of service (QoS) parameters such as 802.1q and DiffServ for priority treatment by QoS-enabled IP networks. The 56xx Series IP Telephones also support the 802.3af power over Ethernet standard.

Product Line SummaryThe 5601 IP Telephone is an entry-level telephone with two call appearances, eight fixed feature buttons and a message waiting indicator. The 5601 does not support a display, speaker or additional port for connection of an external PC. It supports dynamic IP address assignment only.

The 5602 IP Telephone is an entry-level telephone with two programmable call appearance/feature keys, ten fixed feature buttons and a 2x24 character display. The 5602SW offers the same functionality plus an integrated two-port Ethernet switch. Both the 5602 and 5602SW support static and dynamic IP address assignment.

The 5610 IP Telephone provides a 5x29 character graphic display, paperless button labels, call log, speed dial, 12 programmable feature keys, Web browser and two-way speakerphone. It also includes a two-port Ethernet switch. The 5610 supports Unicode fonts with R2.1 firmware.

The 5621 IP Telephone is cost effective and provides a 7x29 character back-lit graphic display, paperless button labels, call log, speed dial, 24 programmable feature keys, web browser and two-way speakerphone. The 5621 also includes a 2 port ethernet switch.

With their sleek, global styling and user interface, and availability in white or gray, these telephones look great in any location. There are a variety of 6400 Series models that can meet your specific requirements and deliver exceptional benefits to your business.

The 9610 IP Telephone features a 3.33-inch diagonal monochrome backlit display,  which has been enhanced with higher resolution (1/4 VGA) versus other available monochrome telephones from Avaya.

Avaya 9610 IP Telephones are specifically designed for walk-up use, meaning use in common areas such as lobbies, secondary conference rooms, and printer or copier rooms. The 9610 is not intended to be associated with an individual user, but rather is associated with a location and will be shared by visitors and building employees. With this in mind, the 9610 interface is simple and intuitive. Extra features and buttons typically required by power users were removed from the 9610 to keep the experience simple and easy for walk-up users.  Note - the 9610 does not support hold, transfer, conference.

Through its integrated web browser and backlit display, the 9610 supports productivity enhancing phone applications such as access to building directories, visitor information, news and events. With its dual position flip stand, the 9610 makes a smart-looking addition to any building lobby or visitor area.

With enhanced protection against denial of service attacks and support for 802.1x, as well as improved VLAN separation, the 9610 delivers a high level of security and reliability.

The 9620 IP Telephone features a 3.45 inch (9 cm) diagonal monochrome backlit display - which has been enhanced with higher resolution (1/4 VGA) versus other available monochrome telephones from Avaya. The 9620 supports up to 12 call appearances / administered feature keys - with three concurrent line appearances visible at any time.

The 9620 features several LED lights and buttons. LED lights on the side of the display provide explicit status of different line appearances, while LEDs built into several buttons on the phone such as Mute, Message, and Headset provide an intuitive and simple experience for the everyday end user.

The user interface on the 9620 is helpful and intuitive. So completing call transfers and setting up ad hoc conference calls is simple and can be executed with confidence - even for the casual, everyday user.

Beginning in June '07, the 9620 will support SIP telephony features along with additional SIP enhancements - including display of  telephone "presence" of other users from the phone contact list, integration with MS Outlook calendar appointments, changeable display skins.

The 9630 IP Telephone features a 3.8 inch (9.65 cm) diagonal monochrome backlit display which has been enhanced with higher resolution (1/4 VGA) versus other available monochrome telephones from Avaya. The 9630 supports up to 24 call appearances / administered feature keys with six concurrent line appearances visible at any time.The 9630 has several LED buttons throughout the front of the phone. Six LED line appearance buttons on the side of the display provide explicit status of different line appearances and administered features, while LEDs built into several buttons on the phone such as Mute, Message, and Headset provide an intuitive and simple experience for the everyday end user.The user interface on the 9630 is helpful and intuitive. Completing call transfers and setting up ad hoc conference calls can be executed with confidence. The 9630 has a dedicated Call Forward / Mobility button which provides direct access to Communication Manager Mobility features. Extension to Cellular and Extend Current Call are examples of features critical to the essential user.Available via free firmware download, the 9630 and 9630G support SIP telephony features along with additional SIP enhancements - including display of  telephone "presence" of other users from the phone contact list, integration with MS Outlook calendar appointments, changeable display skins.  SIP on the 9630/30G includes enhanced security including support for SRTP and TLS.The 9630 supports a 24 button expansion module. This provides the essential user with additional call appearances, bridged appearances and administered feature keys including speed dials.